2026 KEL PARENT AGREEMENT FORM

Kids' Early Learning Blacktown City - Please complete the following in its entirety to confirm your enrolment.

A parent or legal guardian, who is listed as parent 1 in the child's enrolment record, must complete this form.

Privacy notice

We are collecting this information to process your enrolment request. We may not be able to do so without it. Supplying this information is governed by the Children (Education and Care Services) National Law (NSW).

We will store your personal information on our systems or in our office, where it will be used by our staff, contractors and Department of Education. Other people can request access to it under the Government Information (Public Access) Act 2009. You can ask us to suppress your personal information from a public register and we will consider your request in line with the Privacy and Personal Information Protection Act 1998. Our Privacy Management Plan sets out how you can access or correct your personal information. Please visit http://www.blacktown.nsw.gov.au/Home for a copy of the plan.

Definitions

BCC or Council Blacktown City Council and/or its servants or agents operating the childcare service.

KEL Kids’ Early Learning

CCS Child Care Subsidy

Parent The person signing this agreement, whether it be the parent, caregiver, court appointed guardian, foster parent or the Department of Communities and Justice.

Service The child care service referred to above.

OSHC Outside School Hours Care refers to Before and After School Care.

CCMS Software The accounting system Kids' Early Learning uses for billing and attendance.

Parent agreement details

Parent 1

I understand the following:

IMPORTANT: The parent or caregiver who is listed as Parent 1 on the enrolment form must be the parent who has applied for Child Care Subsidy on behalf of the child and listed as Parent 1 on the Parent Agreement Form.

The parent or caregiver is the person responsible for a child's care and the person who must pay child care fees.

*

I understand that any update to my Parent Agreement details and or any conditions of enrolments listed below will take up to 5 business days to process and be implemented. *

Service type *

Long Day Care Preschool (Quakers Hill Preschool, Quakers Hill North Preschool & Glendenning Preschool) Before and After School Care (OSHC) and Vacation Care

Select your service *

Child Details

Child First Name *

Child Last Name *

Child Date of Birth *

Child's Primary Address *

Street AddressStreet Address Line 2

City

State / Province

Postal / Zip Code

Parent 1 Details

Parent 1

First Name *

Last Name *

Email Address *

Mobile Phone *

Conditions of enrolment

1. Parent Resources

Parents will be contacted regularly with important information regarding their child's enrolment via the StoryPark Families app, HubHello Families app, email and text message. It's a parent's responsibility to acknowledge and action any requests within these communications.

The CCMS Software app gives you access to your account information and the ability to update your profile details.
The Storypark Families app is designed to help you record and share your child’s milestones and activities.
Our service has developed a variety of practical and useful information sheets and resources which can be found on our Website and Parent Resources page.

I have read the Parent Resources condition of enrolment above and understand my responsibilities. *

2. Fees and payments

We review our childcare fees annually and they are updated in line with the financial year. Every effort is made to keep fees to a minimum. Details of current fees can be found in Blacktown City Council’s Goods and services pricing schedule, available at:

https://www.blacktown.nsw.gov.au/About-Council/What-we-do/Delivery-program-and-Operational-plan/Goods-and-services-pricing-schedule

2.1. For Long Day Care enrolments, a non-refundable enrolment fee is charged per family.

2.2. Parent 1 is responsible for the payment of all child care fees.

2.3. Fees paid weekly, must be paid and up to date in the current week of care. Where fees are paid fortnightly or monthly, fees must be paid in advance.

2.4. Fees are payable for every day the child is booked into care, including days the child is not able to attend due to sickness or holidays. For absences over the 42 allowable absences per financial year, Child Care Subsidy will not be paid unless the relevant evidence is provided as per the approved additional absence reasons. Information on Allowable Absences can be found at:

https://www.servicesaustralia.gov.au/child-care-subsidy-if-your-child-absent-from-child-care?context=41186

2.5. Fees are not payable for NSW public holidays or when the centre is closed. Long day care, OSHC services and Preschool services usually close for a period of 2 weeks during the Christmas period (depending on Council approval).

Late fees are charged at a rate of $10.00 for the first 10 minutes and $1.00 per minute for each minute after the first 10 minutes that you child is collected late from care.

2.6. Late fees apply and are charged to your account for late collection of any child after the closing hours of the selected session of care, regardless of circumstances. Continual lateness in collection of child could result in their position(s) being withdrawn.

2.7. Direct Debit is the preferred method of payment, alternate payment options are Bpay and POST Billpay. A receipt may be requested as evidence of payment for Bpay and POST Billpay however, due to payment processing times.

No cash payments are accepted by Kids' Early Learning.

2.8. Your child’s position may be withdrawn due to non-payment of fees.

2.9. An SMS will be issued for overdue accounts, you may also be contacted via phone or email by the Customer Service Team to discuss your account.

2.10. Vacation care and Before and After School Care (OSHC):

2.10.1. Before and After School Care (OSHC) and Vacation Care bookings are made in the CCMS Software parent app.

If you book sessions of care via the CCMS parent app, direct debit must be enabled for your service and a credit card needs to be added to the parent profile.
Fees are not payable at the time of booking for any OSHC or Vacation Care sessions of care..

2.10.2. Before and After School Care bookings can be made by the parent via the CCMS software app up until the session start time.

Changes may be made on a needs basis to any individula OSHC service to ensure the safety and care of you child or children.

2.10.3. Vacation Care bookings can be made by the parent via CCMS software app up to 48 hours before the session start time.

2.10.4. Vacation Care bookings require 7 day's notice for cancellation without charge unless a medical certificate is provided.

2.10.5. OSHC bookings require 48 hours' notice for cancellation without charge. Bookings cancelled within 48 hours of the session start time will be charged at the full rate.

2.10.6. To cancel sessions of care, email: kidsearlylearning@blacktown.nsw.gov.au

2.11.7. Absences that occur at the beginning or end of an OSHC enrolment or a Vacation Care period will incur full fee charges as Child Care Subsidy will not be paid for these absences unless the relevant evidence is provided as per the approved reasons. Information on absences can be found at:

https://www.servicesaustralia.gov.au/child-care-subsidy-if-your-child-absent-from-child-care?context=41186

2.10.8. No Show: Occurs when the child does not arrive for the booked session, the session will be charged at the normal session fee and an absence will accrue.

2.10.9. Casual Care: Defined as bookings made within 48 hours of the session start time. Casual care sessions cannot be cancelled.

I have read the Fees and Payments condition of enrolment above and understand my responsibilities. *

3. Child Care Subsidy

3.1. The Australian Government provides Child Care Subsidy through Services Australia. Kids' Early Learning Long Day Care, Before and After School Care (OSHC) and Vacation Care services are approved Child Care Subsidy services for eligible families.

3.2. The parent is responsible for applying for Child Care Subsidy with Services Australia and maintaining accurate records at all times.

3.3. If you are eligible for Child Care Subsidy, it assists with costs of child care and Services Australia pays the subsidy to your child care provider to reduce the fees you pay. For information on eligibility and registration requirements, please visit Services Australia website: https://www.servicesaustralia.gov.au/child-care-subsidy

3.4. On enrolment, the parent must provide Kids' Early Learning with their Customer Reference Number (CRN) and the child’s Customer Reference Number (CRN) and ensure that the parent claiming Child Care Subsidy is listed as parent 1 on the enrolment form.

The parent and child will each have their own individaual Customer Reference Number issued by Services Australia.

3.5. Enrolling parents are responsible for confirming the enrolment details in their myGov account to enable Child Care Subsidy to be paid for eligible attendances. If the enrolment remains unconfirmed, full fees will be charged.

3.6. If a 3rd party organisation is involved with the family, a separate “Arrangement with an organisation (third party)” enrolment must be made with the 3rd party organisation. Child Care Subsidy is not eligible under this enrolment type, therefore, full fees must be paid by the 3rd party organisation.

I have read the Child Care Subsidy condition of enrolment above and understand my responsibilities. *

4. Collection and authorised nominees contacts

4.1. In the event of a person not listed on your child's enrolment form being required to collect your child, the parent or guardian must provide the service with notice in writing of any unauthorised persons that is required to collect your child. Upon arrival at the service, the unauthorised person must provide photo identification which will be copied and a record kept on your child's file.

4.2. The Parent must provide the Service with the names, valid contact numbers, addresses and date of birth of at least 2 authorised nominees who can collect the child in case of an emergency or illness.

4.3. If contacted by the Service Director/Coordinator or their delegate, the parent must immediately arrange for a sick or injured child to be collected.

4.4. Authorised nominees should be over 18 years of age and must produce proof of identity.

4.5. Any court orders, parenting order or parent plans need to be discussed with the Service Director/Coordinator. Every effort will be made to ensure reasonable action is taken to prevent unauthorised persons having access to your child.

I have read the Collection and Authorised Nominees Contacts condition of enrolment above and understand my responsibilities. *

5. Absenteeism

5.1. The parent must continue to keep the account up to date at all times during the period of the absence.

5.2. If the child will not return (from illness or holidays) on the agreed return date, the parent must notify the service. Failure to do this may result in the child’s enrolment being withdrawn and absence rules will apply. If the enrolment is withdrawn this may result in full fees being charge from the child's last physical day at the service.

5.3. Specific rules apply to absences under the Child Care Subsidy scheme: https://www.servicesaustralia.gov.au/child-care-subsidy-if-your-child-absent-from-child-care?context=41186

5.3.1. Each child is permitted 42 days allowable absences without being required to provide documentation. The Child Care Subsidy is still paid on these absence days within the 42 allowable days.

5.3.2. Once a child has used 42 absence days, the Child Care Subsidy will no longer be paid unless evidence is provided that meets the Services Australia additional reasons. If no documentation is provided, families will be required to pay full fees for each absence day.

5.3.3. Absences that occur at the beginning or end of an enrolment may incur full fee charges as Child Care Subsidy may not be paid for these absences.

I have read the Absenteeism condition of enrolment above and understand my responsibilities. *

6. Exclusion due to illness

6.1. The Parent must inform the Kids' Early Learning service and Customer Service Team if their child has contracted a contagious medical condition.

6.2. The service may exclude any unimmunised child(ren) if there is an outbreak of any infectious disease or if a child is suffering a contagious medical condition.

6.3. In the event of illness or exclusion, fees will be charged for the period of exclusion.

I have read the Exclusion Due to Illness condition of enrolment above and understand my responsibilities. *

7. Immunisation

7.1. The Parent must provide one or more of the following before enrolment:

Australian Immunisation Register Immunisation History Statement which shows that the child is up to date with their scheduled vaccinations
Australian Immunisation Register Immunisation History Form on which the immunisation provider has certified that the child is on a recognised catch-up schedule (temporary for 6 months only)
Australian Immunisation Register Immunisation Medical Exemption Form which has been certified by a medical practitioner.

Information regarding Immuniastion can be found at:

https://www.servicesaustralia.gov.au/australian-immunisation-register

7.2. The Parent will ensure that the child continues to receive appropriate immunisation during attendance at the Service and will provide an updated Immunisation History Statement when required.

7.3. For more information on immunisation requirements for child care, please visit the NSW Government Health website: http://www.health.nsw.gov.au/immunisation/pages/vaccination_enrolment.aspx

I have read the Immunisation condition of enrolment above and understand my responsibilities. *

8. Medication

8.1. The Parent must complete a 'Medication Record Form’ each time the child is required to receive any prescription or non-prescription medication during attendance at the service.

8.2. All medications must be provided in their original packaging including the pharmaceutical label detailing the child’s name and required dosage.

8.3. Non-prescription medicines must be provided in their original packaging with written instructions from a medical practitioner or pharmacist for administration, this includes Panadol liquid (or equivalent paracetamol mixture).

8.4. Neither Council nor service staff will be liable for any allergic reaction or injury caused to the child by the administration of the medication as set out in the Authority.

I have read the Medication condition of enrolment above and understand my responsibilities. *

9. Medical conditions

9.1. The parent must inform the service of any medical condition suffered by their child and any treatment required.

9.2. The parent must notify the service of any restrictions concerning the medical treatment of the child, including inability to administer anaesthetic drugs or blood transfusion. This is in the rare case where a child may need emergency medical treatment.

9.3. The parent will provide the service with a copy of current ‘action plans’ for all medical conditions before the child's enrolment is confirmed by Kids' Early Learning.

9.4. The parent will immediately report to the service, any changes to their child’s medical conditions, treatment, or new developments in their medical history.

9.5. Medical action plans are recommended to be reviewed and updated on an annual basis.

I have read the Medical Conditions condition of enrolment above and understand my responsibilities. *

10. Change of sessions, days, withdrawal or transfer

10.1. Written notice to be provided by way of a Change in days form or a Withdrawal from care form which is available by contacting the Kids' Early Learning Customer Service Team.

10.2. For Long Day Care enrolments, two week's notice is required to drop days, change days or withdraw from care at the service. Additional days can be accommodated within the two week period if there are vacancies at the service.

10.3. The Parent must provide 2 week’s written notice if transferring a child to another Kids' Early Learning Service.

10.4. If a child does not attend the last week of care, Services Australia absence rules will be applied from their last physical day at the Service and full fees will apply:

https://www.servicesaustralia.gov.au/child-care-subsidy-if-your-child-absent-from-child-care?context=41186

I have read the Change of condition of enrolment above and understand my responsibilities. *

11. Incident/Injury/Trauma/Emergency

11.1. The parent authorises the service Director/Coordinator (or their delegate) to administer medication and/or arrange transport by the ambulance service to, and treatment at, a hospital in the event of an incident, injury, trauma or emergency as recommended by any attending general practitioner, ambulance officer, police or State Government officer.

11.2. The Service will make every reasonable effort to contact the child’s parent throughout this process.

I have read the Incident/Injury/Trauma/Emergency condition of enrolment above and understand my responsibilities. *

Incident/Injury/Trauma/Emergency consent *

Yes I do consent to the medical treatment of the child, for the approved provider, a nominated supervisor or an educator to seek: (i) medical treatment for the child from a registered medical practitioner, hospital or ambulance service; and(ii) transportation of the child by an ambulance service.No I do not consent to the medical treatment of the child, for the approved provider, a nominated supervisor or an educator to seek: (i) medical treatment for the child from a registered medical practitioner, hospital or ambulance service; and(ii) transportation of the child by an ambulance service.

12. Notification of child abuse

12.1. All Kids' Early Learning staff are mandatory reporters and are obliged to report any known or suspected incidents of child abuse or mistreatment to the Department of Communities and Justice.

12.2. All Kids' Early Learning staff will not be held accountable for any action the Department of Communities and Justice decides to take on the matter.

I have read the Notification of Child Abuse parent agreement condition of enrolment above and understand my responsibilities. *

13. Court Action

13.1. If a child attending a Kids' Early Learning Service is the subject of any court action, custody or access issues being heard before the Family Law Court, Blacktown City Council will not allow Kids' Early Learning staff to issue statements or provide reports regarding the child except where instructed to do so by the court itself.

13.2. The parent must provide the service with a copy of any court order, parenting order, parenting plan or AVO in respect to the child.

I have read the Court Action condition of enrolment above and understand my responsibilities. *

14. Confidentiality and privacy

14.1. The parent acknowledges that information collected on the enrolment form may be provided, where required by legislation, to other State and Commonwealth Agencies and Departments.

I have read the Confidentiality and Privacy condition of enrolment above and understand my responsibilities. *

15. Indemnity

15.1. The parent will indemnify Blacktown City Council in relation to any damage wilfully caused by the child to Blacktown City Council or third party property whilst in attendance at the service, subject to provisions of Education and Care Services National Regulations.

I have read the Indemnity condition of enrolment above and understand my responsibilities. *

16. Photographs

16.1. A parent must provide consent if they approve for their child to be photographed or videoed at the service, and for that material to be used in any Blacktown City Council publications, displays and presentations at the service.

16.2. Photographs and videos will only be taken using service devices provided by Blacktown City Council.

16.3. Where Parents disagree over provision of consent it is deemed not to have been given.

16.4. To help ensure secure storage of photographs and videos and to minimise the risk of them being inadvertently removed from the centre, they will not be downloaded to personal devices.

16.5. Photographs or videos of children at Kids' Early Learning services will not be captured or removed from the centre on personal equipment devices. Devices include: mobile phones, digital cameras, smart watches, smart glasses, tablets and other new & emerging technologies that have image taking or video recording capability.

I have read the Photography condition of enrolment above and understand my responsibilities. *

17. Notification of changes to personal details

17.1. A parent is to notify the Kids’ Early Learning Customer Service Team or update the details in the CCMS parent app as soon as possible of any changes made to personal details of children and/or parents with a current enrolment.

17.2. Blacktown City Council will not be liable for changes made by the parent in the CCMS software without appropriate follow up notification to the relevant departments.

17.3. The parent is required to ensure that a valid contact details, including a phone number is provided at all times. The child will not be permitted to attend care following Blacktown City Council being aware of an invalid phone number.

I have read the Notification of Changes to Personal Details condition of enrolment above and understand my responsibilities. *

18. Photography and Video Consent

Terms and conditions

I acknowledge that Blacktown City Council:

18.1. May include photos of me in my child’s portfolio or the portfolio of other children (where they are part of a group), in service displays, in Storypark mobile application or any other content available to all parents to see what the children have been doing during the day.

18.2. May make, use and retain the image(s) to record and/or for the following:

Promote its activities and functions
Purposes such as television advertising, videos, brochures, forms, public relations displays.
Annual reports, press advertising, internal documents such as manuals, websites, social media, mobile application, certificates, strategic plans and posters.
Other promotional material.

18.3. May reproduce and publish the image(s) in any form, in whole or in part, and distribute, publish or broadcast the image(s) by any digital or print medium.

18.4. Will not pay me for giving this consent or for the use of the image(s).

18.5. May keep the image(s) on record until I revoke my consent or up to 2 years after my child ceases care at Kids' Early Learning.

18.6. Will return or destroy the image(s) if I withdraw this consent, except those already distributed, published or broadcast.

18.7. May use the image(s) in the future subject to any limitations on use specified on the previous page.

I have read the Photography and Video condition of enrolment above and understand my responsibilities. *

Consent and limitations on use

I have read the Terms and conditions listed above, and:

1 *

I agree not to use any personal electronic devices to take or capture images or videos of any children, including my own, whilst at the service, unless authorised by a service leader.

2 *

Yes I agree to using photographs and videos of myself, and my child named above for promotional purposes including social media and campaigns.No I do not agree to using photographs and videos of myself and my child named above for promotional purposes including social media and campaigns.

3 *

Yes I agree to using photographs and videos of myself and my child named above for documentation purposes including documentation on digital and mobile applications such as Storypark, special events, online newsletters and centre displays.No I do not agree to using photographs and videos of myself and my child named above for documentation purposes including documentation on digital and mobile applications such as Storypark, special events, online newsletters and centre displays.

Photos and images can be used subject to the following limitations.

Disclaimer

I release Blacktown City Council, its employees, and each and all persons involved from any liability connected with the taking, recording, or publication of photographs, digital images, videos, or sound recordings.

I waive all rights I may have to any claims for payment or royalties in connection with any exhibition, televising, or other publication of these materials. Regardless of the purpose or sponsoring of such exhibiting, broadcasting, or other publication irrespective of whether a fee for admission or film rental is charged. I also waive any right to inspect or approve any photo, video, or film taken by Blacktown City Council or the person or entity designated.

I understand that I can withdraw my consent at any time by posting, delivering or emailing a note to that effect to the General Manager of Blacktown City Council *

I have read the Photography and Video Consent Disclaimer and understand my responsibilities. *

19. Authorisations For Transportation

AUTHORISATIONS FOR TRANSPORTATION

Authorisation for a child to be transported must be given by a parent or other person authorised by the parent and named in the child’s enrolment record as having authority to authorise transportation of a child. The authorisation must state the information listed below;

Regular transportation

Regular transportation, in relation to an education and care service, means the transportation by the service or arranged by the service (other than as part of an excursion) of a child being educated and cared for by the service, where the circumstances relevant to a risk assessment are substantially the same for each occasion on which the child is transported. [An example of a change in circumstances that are substantially different might be when the means of transport or the transportation route or destination(s) have altered or the provider of the transportation service has changed].

If the transportation is ‘regular transportation’, the authorisation is only required to be obtained once in a 12-month period.

You can find more information regarding the authorisations for transportation in the Safe transportation of children | Information sheet developed by The Australian Children’s Education & Care Quality Authority.

Information that must be included in an authorisation

Table 1:

Service location	Travel type	Anticipated number	Destination drop-off and pick-up location
Blackett OSHC	Walking and Bus	Staff: 2 Children: 30 Bus Driver: 1	Blackett Public School, Shalvey Public School, Noumea Public School, Dawson Public School
Colyton OSHC	Walking	Staff: 2 Children: 30	Colyton Public School
Eastern Creek OSHC	Walking	Staff: 2 Children: 30	Eastern Creek Public School
Marayong South OSHC	Walking and Bus	Staff: 2 Children: 23 Bus Driver: 1	Marayong South Public School, Blacktown West Public School, and St John Vianney Parish School
Marsden Park OSHC	Walking	Staff:2 Children:30	Marsden Park Public School
Nirimba Fields OSHC	Walking	Staff:2 Children:30	Nirimba Fields Public School
Quakers Hill Before and After School Care	Walking	Staff: 2 Children: 30	Barnier Public School
Willmot OSHC	Walking	Staff:2 Children:30	Willmot Public School

The child’s name: As described in the child details section of this snapform above.
The reason the child is to be transported: Regular transportation is required to and from the school to the service or to and from the service to the school.
If the authorisation is for regular transportation, a description of when the child is to be transported: 8:30 am – 9:30 am from service to school and or 2:45 pm – 3:45 pm from school to service.
If the authorisation is not for regular transportation, the date the child is to be transported: Not applicable.
A description of the proposed pick-up location and destination: As described above in Table 1.
The means of transport: Walking and or Bus as described above in Table 1.
The period during which the child is to be transported.
The anticipated number of children likely to be transported: The “anticipated number” is the capacity of the bus and the meeting of the required staff/child ratio of 1:15 as described above in Table 1.
The anticipated number of staff members and any other adults who will accompany and supervise the children during the transportation: As described above in Table 1.
Any requirements for seat belts or safety restraints under a law of each jurisdiction in which the children are being transported: Walking and or bus where seatbelts are provided they will be worn in accordance with Transport NSW requirements.
That a risk assessment has been prepared and is available at the Kids' Early Learning service: Located in the risk assessment folder at the service.
That written policies and procedures for transporting children are available at the Kids' Early Learning service: Located in the procedures folder at the service.

I have read the Authorisations for transportation condition of enrolment above, understand my responsibilities and confirm my authorisation *

Parent 1 confirmation

Parent 1

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